Polk County Government

Health Department

Health Department

West Polk Health Department
West Polk Health Department

Polk County Resource Referral List

TennCare...............1-866-311-4287............M-F 8:00 a.m. - 4:30 p.m. CST
AIDS.......................1-800-525-2437............M-F 8:00 a.m. - 4:30 p.m. CST
WIC........................1-800-342-5342............M-F 8:00 a.m. - 4:30 p.m. CST

Health Department:

423-388-4533.................M-F 8:00 a.m. - 4:30 p.m. CST
  • Family Planning
  • W.I.C. / Nutrition
  • Breastfeeding Support
  • E.P.S.D.T. / Well-Child Exams
  • Immunizations
  • Dental Services
  • STD's / Communicable Diseases
  • Pregnacy Tests / Presumptive Eligibility for TennCare
  • Breast & Cervical Cancer Screening
  • Children's Special Services
  • Food & General Environmental Health

Dept. of Human Services:

423-338-5332.................M-F 8:00 a.m. - 4:30 p.m. CST
  • Adult & Family Services
    • Food Stamps
    • TennCare
    • Families First
  • Child Support Services
  • Rehabilitation Services
  • Family Assistance Service Center................1-866-311-4287

TennCare Managed Care Organization - MCO's

BlueCare........................................1-800-468-9698          (After Hours)........1-800-999-1658
UnitedHealth Care..........................1-800-690-1606
TennCare Select.............................1-800-263-5479          (After Hours)........1-800-999-1658
TennDent (TennCare Dental).........1-877-418-6886

MCO Transportation:

Volunteer State Health Plan.....1-866-473-7563.....2-3 Business days notice prior to appt.
TennCare Select.......................1-866-473-7565.....2-3 Business days notice prior to appt.
United Healthcare.....................1-866-725-6270.....3 Business days notice prior to appt.

TennCare Partners Adovacy Line:

1-800-758-1638

TennCare Solutions:

1-800-878-3192
Help with mental health care or drug/alcohol treatment, or file appeal about medical problems.

Social Security:
Polk Social Securtiy................1-800-772-1213.................M-F 7:00 a.m. - 7:00 p.m. CST

Cleveland Social Security.......399-0519............................M-F 8:30 a.m. - 4:30 p.m. CST

Private Healthcare / Hospitals:
Benton Family Practice............338-2831...........................M-F 8:00 a.m. - 5:00 p.m. CST

Communuity Service:

  • Child Care Resource & Referral......423-629-4174..........M-F 8:30 a.m. - 4:30 p.m.
  • Polk Baptist Assoc. Food Bank........338-2749................3rd Tuesday per month 9-11:00 a.m.
  • Dept. of Education............................338-4507................M-F 8:00 a.m. - 4:00 p.m.
  • Family Resource Agency.................479-4210................M-F 8:00 a.m. - 4:30 p.m.
    • Head Start............ext. 34............M-F 8:00 a.m. - 4:00 p.m.
  • American Red Cross........................472-1595................24 Hour Service
  • United Way.......................................479-2020................M-F 8:00 a.m. - 4:30 p.m.
  • Poison Control..................................1-800-222-1222.....24 Hour Service
  • Lifestyles Center of Benton..............338-7777................M-Th. 8:00 a.m. - 5:00 p.m........Fri. 8:00 a.m. - 1:00 p.m.

Drug / Alcohol Treatment:
CADAS............423-756-7644...........................M-F 8:00 a.m. - 5:00 p.m. CST

Children's Serivces:

  • Dept. of Children's Services...................1-877-237-0004...............24 Hour Service
    • Cleveland Juvenile Justice............338-4532..........................M-F 8:00 a.m. - 4:30 p.m.
  • Chld Support Hotline..............................1-800-838-6911................24 Hour Service

Physical Address:

2279 Parksville Rd.
Benton, TN 37307

Phone Number:

423-338-4533

"In accordance with Federal law and U.S. Department of Agriculuture policy, this institution is prohibited from discrimminating on the basis of race, color, national origin, sex, age, or disability.

To file a complaint of discrimmination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (202)-720-5964 (voice and TDD). USDA is an equal opportunity provider and employer." (rev. 2/2011)

© Polk County Government 2018